ClientSuccess hosted Donna Weber, President of Springboard Solutions, to discuss "Why Continuous Onboarding is Critical for Your Business". This webinar will teach you to:
• Know the difference between onboarding accounts versus users
• Deal with customer user turnover
• Onboard new users and new organizations in existing accounts
• Onboard users to new product features and new products
• Onboard customers to their next phase of the customer maturity lifecycle
Donna specializes in the post-sales customer success journey. With over 20 years' experience, she has a proven track record helping hi-tech firms create customers for life. Her clients range from start ups to well-established large companies, with a focus on the open source and SaaS arena. Colleagues know Donna as a leader who makes a difference.
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