SentiOne Customer service - the key to retaining happy customers and increasing revenue

Customer expectations keep increasing – they want more communication channels, shorter turnaround times, and they will not tolerate being dissatisfied. If businesses don’t adapt to these demands, they will be punished through negative reviews, which can have a significant impact on a brand’s reputation – this, in turn, can lead to financial losses. It is, after all, cheaper to retain existing customers rather than attracting new ones.
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