Gone are the days when insurers could watch and learn from technology investments in other industries. The competitive landscape in insurance is undergoing a fundamental shift driven in part by customer demand, but also by the rise of artificial intelligence and machine learning. Insurance in the AI-fueled economy looks very different, and how insurers communicate with their customers must change too. In this webinar we look at how AI & ML are disrupting the insurance sector. Specifically the role of these technologies in delivering a great CX through enhanced customer communications.
We will hear from our distinguished panel of guest speakers who bring their unique perspectives on the future of customer communication in this sector.
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