சபாஷ்! சரியான சட்டம் I Consumer Protection Bill, 2019 I The Eyeopener

The Consumer Protection Act, 1986 is going to be repealed soon and replaced with a new Consumer Protection Act, 2019, which guarantees more and comprehensive rights to the consumer. If there is a defect in goods or deficiency in service, false or misleading advertisement or endorsement of misleading advertisement, those responsible for it are going to be liable and they may also be punished. Various authorities will take care of the rights of the Consumers.

Whether the consumer disputes redressal commissions at district, state and national levels are going to be headed by the retired Judges as envisaged in the earlier Act or going to be replaced with bureaucrats is a million-dollar question.

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